The key to getting more is finding the right tools for each situation, being more flexible, and better understanding the other party. These strategies are invisible, but once you learn them they will always be there to help you get more

Thinking different -- People are (almost) everything -- Perception and communication -- Hard bargainers and standards -- Trading items of unequal value -- Emotion -- Putting it all together : problem-solving model -- Dealing with cultural differences -- Getting more at work -- Getting more in the marketplace -- Relationships -- Kids and parents -- Travel -- Getting more around town -- Public issues -- How to do it

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