Winning attitude characteristic #1: the positive attitude -- Winning attitude characteristic #2: understanding yourself and what's important -- Winning attitude characteristic #3: believing -- Winning attitude characteristic #4: continuous improvement -- Winning attitude characteristic #5: passion -- Your 100-day plan -- Your winning personal image -- Earning respect -- Surround yourself with good people -- Action is louder than words -- The power of patience -- The power of focus -- The myths of workplace success -- Be a champion of change -- Big picture, little picture -- The line (and how not to cross it) -- Important etiquette tips -- Political correctness -- Being a good team player -- Rules for building better workplace relationships -- First impressions -- Two big hot buttons -- Cold buttons -- The way of words -- Networking -- Difficult situations and people -- All stressed up and nowhere to go

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