TY  - BOOK
AU  - Zanetti,Daniel
TI  - Amaze your customers!: creative tips on winning & keeping your customers
SN  - 9780749445577
U1  - 658.8343 22
PY  - 0000///د.ت
CY  - London, Philadelphia
PB  - Kogan Page
KW  - Competition
KW  - Consumer satisfaction
KW  - Customer services
N1  - Includes index
ER  -