Managing for Excellence - Ali, Moi [...Etal]; Brookson, Stephen (A. Author ); Bruce, Andy (A. Author ); Eaton, John (A. Author ); Heller, Robert (A. Author ); Johnson, Roy (A. Author ); Langdon, Ken (A. Author ); Sleight, Steve (A. Author ) (London D K, 2001)
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Keywords: Management