TY  - BOOK
AU  - Lilley,Roy C
TI  - Dealing with difficult people
T2  - Creating success
SN  - 0749447516
AV  - HF5548.8 .L493 2006
U1  - 650.13 21
PY  - 2006///
CY  - London, Philadelphia
PB  - Kogan Page
KW  - Interpersonal conflict
KW  - Problem employees
KW  - Psychology, Industrial
N1  - Reprint. Originally published in 2002; Includes bibliographical references
UR  - http://www.loc.gov/catdir/toc/ecip0613/2006014888.html
UR  - http://www.loc.gov/catdir/enhancements/fy0715/2006014888-d.html
ER  -