How to win any negotiation Without Raising your Voice, losing Your Cool, Or Coming To Blows - Mayer, Robert (New Jersey, USA Jaico Books, 2008)
Recent advances in psychology, linguistics, trial advocacy, sales, and management communications-the cutting edge of the art of performance
You'll learn what works-and what doesn't-when you're up against a stone wall or your ideas are being rejected or you're confronted with hostility and anger. Included is the highly acclaimed Deal Maker's Playbook, a collection of step-by-step "how-to's" and "what-to's" for 38 common negotiating situations
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Keywords: Comunity life; Cultural relations; Negotiation; Social groups; Work Invironment