TY - BOOK AU - Mayer,Robert TI - How to win any negotiation: Without Raising your Voice, losing Your Cool, Or Coming To Blows SN - 9788179927793 U1 - 158.6 21 PY - 2008/// CY - New Jersey, USA PB - Jaico Books KW - Comunity life KW - Cultural relations KW - Negotiation KW - Social groups KW - Work Invironment N1 - Recent advances in psychology, linguistics, trial advocacy, sales, and management communications-the cutting edge of the art of performance; You'll learn what works-and what doesn't-when you're up against a stone wall or your ideas are being rejected or you're confronted with hostility and anger. Included is the highly acclaimed Deal Maker's Playbook, a collection of step-by-step "how-to's" and "what-to's" for 38 common negotiating situations ER -