TY - BOOK AU - Katz,William A TI - Introduction to reference work SN - 0071120742 (international ed.) U1 - 025.5/52 21 PY - 0000///د.ت CY - Boston PB - McGraw-Hill KW - Reference books KW - Bibliography KW - Reference services (Libraries) N1 - American Corner; Includes bibliographical references and index; v. 1. Basic information services -- v. 2. Reference services and reference processes ER -