TY - BOOK AU - Lovelock,Christopher H TI - Services marketing: text, cases & readings T2 - The Prentice-Hall series in marketing SN - 0138067864 AV - HF5415.122 .L68 1984 U1 - 658.8 19 PY - 0000///د.ت CY - Englewood Cliffs, N.J PB - Prentice-Hall KW - Professions KW - Marketing KW - Service industries N1 - Includes bibliographical references ER -