TY  - BOOK
AU  - Osborne,Christina
TI  - Dealing with difficult people
T2  - Esssential Managers
SN  - 0751312894
U1  - 658.3 21
PY  - 2001///
CY  - London
PB  - Dorling Kindersley
KW  - Interpersonal relations
KW  - Psychology, Industrial
N1  - Includes index; Include Index
ER  -