| 000 | 00791cam a22002894i 4500 | ||
|---|---|---|---|
| 005 | 20260115084212.0 | ||
| 008 | 030519s2002 xxka g 001 0 eng d | ||
| 020 |
_a0751338451 (pbk.) _cE66.00 |
||
| 040 |
_aMPL _cMPL _erda |
||
| 041 | 0 | _aara | |
| 082 | 0 | 4 |
_a658.8 _221 |
| 100 | 1 | _aBruce, Andy | |
| 245 | 1 | 0 |
_aPutting customers first _cAndy Bruce & Ken Langdon |
| 250 | _aFirst | ||
| 264 | 0 |
_aLondon _bDorling Kindersley _c2002 |
|
| 300 |
_a72 pages _bcol. illustrations _c18 سم |
||
| 336 | _aنص | ||
| 337 | _aبدون وسيط | ||
| 338 | _aكتاب | ||
| 490 | 0 | _aEssential Managers | |
| 500 | _aIncludes index | ||
| 596 | _a1 3 9 12 | ||
| 650 | 1 | 4 | _aCustomer relations |
| 650 | 1 | 4 |
_aCustomer relations _xManagement |
| 650 | 1 | 4 | _aCustomer service |
| 700 | 1 | _aLangdon, Ken | |
| 999 |
_c171803 _d171803 |
||