| 000 | 00916cam a22002894i 4500 | ||
|---|---|---|---|
| 005 | 20260115002626.0 | ||
| 008 | 120924s2012 xxu a g 000 0 eng d | ||
| 020 | _a9780194579070 | ||
| 040 |
_aMPL _cMPL _erda |
||
| 041 | 0 | _aara | |
| 082 | 0 | 4 |
_a658.812 _221 |
| 100 | 1 | _aRichey, Rosemary | |
| 245 | 1 | 0 |
_aEnglish for customer care _cRosemary Richey |
| 250 | _a1st. ed | ||
| 264 | 0 |
_aNewYork _bOxford University _c2012 |
|
| 300 |
_a80 pages _billustrations _c30 c.m.+cd |
||
| 336 | _aنص | ||
| 337 | _aبدون وسيط | ||
| 338 | _aكتاب | ||
| 490 | 0 | _aExpress series | |
| 490 | 0 | _aOxford business english | |
| 500 | _aQuick course for customer care professionals who need to communicate effectively with their customers in English, whether in person, over the phone, or in writting | ||
| 596 | _a12 20 | ||
| 650 | 1 | 4 | _aCustomer relations |
| 650 | 1 | 4 | _aCustomer service |
| 650 | 1 | 4 | _aPublic relations |
| 999 |
_c25106 _d25106 |
||